Refund Policy
A legal disclaimer
At Temiteey Fashion Company Limited, customer satisfaction is our priority. If you're not completely satisfied with your purchase, please review our return and refund policy below:
1. Return Eligibility
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Items must be returned within 2-3 days of delivery.
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Items must be unworn, unused, unwashed, and in their original packaging with tags attached.
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Sale or clearance items may be non-refundable or exchange-only.
2. Non-Returnable Items
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Undergarments or items marked "final sale"
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Items returned in poor or damaged condition (unless received that way)
3. Return Process
To initiate a return:
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Contact us at info.Temiteeyfashion@Gmail.com with your order number and reason for return.
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Our team will review and provide return instructions.
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Send the item back using a tracked shipping method.
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Once received and inspected, we will process a refund or exchange.
4. Return Shipping
Customers are responsible for return shipping costs unless:
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The item is damaged or incorrect
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There was an error on our part
5. Refund Processing
Refunds are issued to the original payment method and typically appear within 5–10 business days after we receive the item.
6. Exchanges
If you need a different size or item, please contact us to check availability. Exchanges are subject to the same return conditions as refunds.
7. Damaged or Incorrect Orders
Please report any damaged or wrong items within 48 hours of delivery with clear photos. We’ll arrange a replacement or full refund.
8. Contact for Returns
Email: info.Temiteeyfashion@Gmail.com
Phone: +234 9041626995,+234 8162879639
Address: No. 3 Goshen Estate, Opposite Canaancity Canaanland, Egan Road, Iyesi-Ota, Ogun State, Nigeria.